Help Center

Search for courts by sport, location, time, and availability. When you book, you’ll receive a confirmation email and your booking will appear in your account.

• Modify or cancel bookings according to the venue’s policy and our Terms.
• Some venues support rescheduling. If unavailable, you may need to cancel and rebook.
• Arrive on time; late arrivals or no-shows may not be refunded.

Cancellation windows and fees may vary by venue. Courtland facilitates refunds where applicable.

• Eligible refunds are returned to your original payment method or wallet balance.
• Venue-initiated cancellations receive a full refund or credit.
• Service fees may be non-refundable depending on timing and venue policy.

We use Stripe to process secure card payments. Wallet credit can be used on eligible bookings.

• View your wallet balance and recent transactions in your account.
• Wallet credits may be issued for customer service adjustments or venue cancellations.
• For receipts and invoices, check your email or account history.

If a court is unavailable or conditions are unsuitable, inform the venue desk immediately. We’ll help coordinate a resolution with the venue.

• Report safety hazards or equipment problems to the venue staff.
• For unresolved issues, contact support.

Users must meet age and regional eligibility requirements. Keep your account details accurate to ensure successful bookings and communications.

• Update email and phone number to receive confirmations and alerts.
• Follow venue rules and our Terms of Service.

We protect your personal information and only share data with trusted providers to deliver the service.

Learn more in our Privacy Policy.